Verizon Communications Inc. said it will provide $20 credits to customers impacted by a widespread service outage on Wednesday, which the company said was caused by a “software issue”.
“Yesterday, we did not meet the standard of excellence our customers expect and that we expect of ourselves,” Verizon said in a statement on Thursday morning. The company said it is offering $20 account credits, which should cover “multiple days of service”.
(This is a developing story. More to come)
