These vouchers are in addition to refunds and the government-mandated compensation that the airline is supposed to pay customers for rampant cancellations for over two weeksIndiGo on Thursday announced that…
The cancellations left thousands of travellers stuck during a busy holiday period, caused largely by a severe crew shortage after the airline struggled to meet new pilot rest rulesIndia’s largest…
The Delhi High Court demands answers from the Centre over IndiGo’s large-scale flight cancellations and the resulting disruption for passengers .The Delhi High Court on Wednesday addressed the widespread disruption…
The government on Tuesday ordered a 10 percent cut in IndiGo flights as the airline continued to face major nationwide disruptions, prompting the Civil Aviation Ministry to summon IndiGo CEO…
The budget carrier confirmed a massive improvement in service recovery, noting that nearly all baggage that was previously stuck at various airports has been delivered to customers, with teams working…
Amid a major operational crisis, IndiGo CEO Pieter Elbers on Monday apologised to passengers and announced that the airline has fully stabilised its operations following last week’s disruption, which caused…
IndiGo’s pilot shortage, failure to adapt to new duty-time rules and the stranding of passengers have caused nationwide flight chaos, shifting attention to India’s passenger rights framework.A week of severe…
IndiGo’s crisis, which led to more than 1,000 flight cancellations in one day, stemmed from the airline being unprepared to implement the DGCA’s updated Flight Duty Time Limits for pilotsShares…
India’s biggest airline is heading into another difficult day, as IndiGo passengers across major airports continue to face a wave of flight cancellations and delays.On day seven of the crisis,…
The country’s largest airline IndiGo on Sunday cancelled over 650 flights while the disrupted operations were slowly stabilising as the number of cancellations reduced and more than Rs 610 crore…